FAQ

Q:

Payment Terms

A:

We accept flexible payment terms, including Partial T/T, Sight/Deferred L/C, PayPal, D/P, D/A, and even O/A terms for both new and established customers (accredited buyers surveyed by SINO SURE).

Q:

Lead Time

A:

Our standard lead time ranges from 2 weeks to 60 days, varying by order volume and seasonal demand.

Q:

Sample Policy

A:

We provide free samples, while the courier cost or the overseas shipping cost shall be borne by the buyer. Sample delivery fees may be refunded upon order placement.

Q:

M.O.Q. (Minimum Order Quantity)

A:

The MOQ varies by product type, model number, and total order value. We make every effort to accept trial orders and small orders to lay the foundation for long-term cooperation. 

Q:

Quality Assurance & Warranty

A:

All products are manufactured under an ISO management system and undergo routine testing and sample inspection at our factory prior to shipment. Additionally, all our products come with a 3-year warranty from the date of shipment.

Q:

Packaging

A:

Our standard packaging includes double-layer corrugated cartons wrapped in waterproof film and reinforced with wooden pallets. For heavy items, we use wooden crates or 2-layer poly bags reinforced with wooden pallets.

Q:

Loading Seaport & Airport

A:

Primary Loading Seaport: Fuzhou Port (China)
Nearest Airport: Fuzhou Changle International Airport (IATA Code: FOC)

Q:

Notice for Overseas Tender Invitation

A:

Tender invitations are always welcome. If you are an experienced bidder seeking a reliable manufacturer/supplier, please feel free to contact us.

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Contact information

WhatsApp/Wechat:

0086-13788876400

Address:

No.336 Bai Xin Industry Zone, Chuiyan Minqing, Fuzhou, Fujian Porvince, China

 

Message

Please feel free to contact us with any questions. We’re here to help.

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